Health and Wellness
Expanding Access

Double Impact & ConvenientMD

Launching primary care services to meet the needs of rural communities.

The US is expected to face a shortage of up to 55,000 primary care physicians (PCPs) by the year 2033. An aging population and a dearth of PCPs will only exacerbate the challenges many individuals already face when trying to access quality healthcare.

Expanding care for rural communities

Today these challenges are especially acute in rural communities, leading patients to bypass preventive services. As an alternative, many seek treatment in hospital settings, which are often inconveniently located, plagued by long-wait times, and at a higher cost to the individual and the broader health system. ConvenientMD is the largest urgent care provider in New England and today operates a network of 42 clinics across Massachusetts, New Hampshire, and Maine. As of Q1 2023.

A comprehensive approach to primary care

As part of Bain Capital Double Impact’s partnership and investment, ConvenientMD has launched a new Advanced Primary Care model to expand access to primary care in the region. Through this new service, ConvenientMD provides patients with a dedicated primary care physician in addition to access to unlimited urgent care, radiology, and lab services, all coordinated by a ConvenientMD clinical team. In addition to offering a patient-centered approach to care, this service can be offered at a significantly lower cost than what is available at traditional hospital systems.

The Advanced Primary Care treatment model can allow the care team to focus on removing care barriers to achieve patient outcomes as opposed to simply the quantity of services billed. ConvenientMD is aligning itself with both patients and payers to treat underlying issues, coordinate treatment at appropriate care levels, and ultimately reduce significant patient episodes relative to the traditional Fee-For-Service primary care billing model. ConvenientMD launched its first Advanced Primary Care clinics in 2022 and plans to expand the offering across the existing urgent care network this year.

As of December 31, 2022

Deepak Kothavade, President, Advanced Primary Care, ConvenientMD
The Double Impact vision and our vision are very aligned in terms of how we serve our communities from an economic and social perspective.
— Deepak Kothavade, President, Advanced Primary Care, ConvenientMD