Page 13 - Bain Capital Double Impact - 2020 Year in Review
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 We founded BCDI on the belief that our active ownership with our portfolio companies could be highly additive to Impact Investing. We have seen this operational and impact additionality help make BCDI a partner of choice for mission-driven companies. In addition to our value creation playbooks, we work hard to continue to pioneer impact management and measurement approaches.
 Cecilia Chao
Managing Director Boston
How we build High Performance Organizations
• Strong Leadership
• Talent management & incentives
• Employee engagement
• Culture
• Diversity, equity, & inclusion
Accelerating ESG & Impact Potential
• Mission statement
• Impact drivers and metrics • B Impact score
• Early in investment expanded leadership team, including Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Chief Compliance Officer, and VP Talent, among others
• Conduct annual High Performance Organization survey to assess employee sentiment on Strategy, Culture, Leadership, Performance, and Diversity, Equity & Inclusion, among other topics
• Consistent with Talent Blueprint, systemically conduct CEO 360 to ensure continued accountability and development
• Help deploy employee best practices, including policies and practices to support diversity, health & wellness, internal promotions and much more
• Established impact metrics and initiatives to support RD’s mission of providing quality access to dental care regardless of means
• Established goal with Rodeo Dental to become a Certified B Corp; businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose
• Rodeo Dental improved its score from 82 to 108 and became the first DSO in the US to become a Certified B Corp
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